A Coach’s POV: The Benefits of A Regional Meeting

As a business coach at Nexstar, who was once a member, I often find myself fielding questions from members who are curious about my dual point of view. Sometimes, these members are seeking advice on where to allocate their time and resources for maximum business impact; sometimes, they’re interested in hearing about the broader experiences of other members navigating the constantly evolving landscape of the trades.

When it comes to allocating time for maximum business impact and hearing about other members’ experiences, there’s one thing I always recommend to people: I tell them to attend a Regional Meeting. A Regional Meeting is a gathering of Nexstar members that’s held at a member’s company. These meetings are designed to support members in a specific geographical region, but they’re open to all members, regardless of their location.

Recently, I had the opportunity to facilitate and attend a Regional Meeting hosted by the team at NH Ross in Middle Island, New York. It was a great one! It really hammered home some of the incredible benefits members receive when they attend Regional Meetings. These are:

The sharing of information

When you attend a Regional Meeting, you get updated on best practices shared by your peers and coaches alike. And this exchange isn’t just a one-way street! You’ll be involved in a dynamic dialogue where everyone learns from one another and contributes. These discussions often lead to innovative ideas that can be implemented back at your shop. Thinking back to the Regional with the NH Ross team, I’m reminded of the many organic conversations that happened. Members shared about how they’ve experienced growth through Daily Huddle adjustments, how they’ve enhanced their communication of daily goals and actions to their team, which best practices their dispatch team have used to maximize revenue, and more!

Brittany Spencer was a member of Nexstar for years before becoming an employee. She’s worked in the residential service industry as a financial controller and a general manager for the Plumbing, Electric, and HVAC trades. She’s passionate about helping members improve their day-to-day operations, financial results, employee ranks, and customer satisfaction.